Terms of service
1. Scope
These terms apply to all consumers in the United States who purchase furniture and home products via Aplustrades. Using the site or placing an order implies acceptance of these terms.
2. Company Information
The site is owned and operated by A PLUS TRADES LLC, headquartered at 4212 SW 15TH PLACE, CAPE CORAL, FL 33914, United States, Tax ID: 93-3757291.
3. Contact Information
Customers can contact us via email: info@aplustradesonline.com or phone: +1 6617478706.
Business hours: Monday – Friday, 08:00 – 18:00 (Eastern Time).
Emails are typically responded to within 24 business hours.
4. Product Information
We provide detailed product descriptions including materials, dimensions, weight, and colors. All information is verified to ensure that U.S. consumers have accurate data before purchase.
5. Ordering
Consumers can select products on the site, confirm quantities and specifications, and complete online payment. After ordering, a confirmation email with order details is sent.
6. Payment Methods
We accept multiple credit cards including Visa, MasterCard. All payments are processed via a secure and encrypted payment gateway.
7. Prices and Taxes
All prices displayed on the site include applicable U.S. sales tax .
8. Order Processing
Orders are typically processed within 1 to 3 business days, including order verification, product inspection, packaging preparation, and generation of shipping labels.
9. Shipping Policy
Estimated delivery is 4 to 7 business days. Shipping costs depend on the order total: orders meeting any applicable minimum for free shipping will not incur additional fees. Shipping covers the United States.
10. Shipping Partners
Products are shipped from our U.S. warehouses via USPS, UPS, or DHL. Tracking information is provided so consumers can monitor their shipment.
11. Return Policy
Consumers in the U.S. have a 14-day return window. Return shipping is covered by Aplustrades, and a prepaid return label is provided. Refunds are processed within 2 business days after receiving and inspecting the returned product.
12. Warranty
Aplustrades provides a 2-year warranty for defects in structure or function under normal use.
13. After-Sales Service
If a product is damaged during shipping or does not match its description, please contact customer service within 24 hours of receipt. We provide instructions for return, replacement, or shipment of replacement parts as needed.
14. User Account
When registering, provided information must be accurate. Consumers are responsible for the security of their accounts and any activity under their account.
15. Privacy and Data Protection
We process user information in accordance with applicable U.S. privacy laws. Data is used only for order processing, customer service, and logistics communication. Consumers may access, correct, or delete their personal information.
16. Site Usage Rules
Users must not post illegal, false, or infringing content, or attempt to disrupt site operations or the activity of other users.
17. Intellectual Property
Site content, including product images, designs, and text, is protected by intellectual property rights. Reproduction, distribution, or commercial use without authorization is prohibited.
18. Governing Law and Dispute Resolution
These terms are governed by applicable U.S. law. In case of dispute, parties should attempt to resolve it amicably. If an agreement cannot be reached, disputes may be brought before the competent U.S. courts.